Released by Bayhealth Medical Center
Milford Memorial Hospital Emergency Department Nurse Sheryl Lyon, RN, is the latest winner of the Bayhealth Service Excellence Employee of the Month Award. Each month, the award is given to Bayhealth employees who epitomize outstanding customer service.
Lyon was nominated by a staff member whose grandmother was a patient in the Emergency Department. She wrote: “Sheryl took the time to help our loved one who has dementia. She talked with her in a kind, respectful manner. She took great care of our grandmother and although we were able to stay the entire time, we would have been comfortable leaving our loved one in Sheryl’s care.”
“Sheryl is wonderful to everyone, a real self-starter and go-getter. She is gentle and unassuming and is loved and appreciated by her patient and co-workers,” said Milford Memorial Hospital Emergency Department Manager Ed Johnson, RN.
Sheryl Lyon has been a nurse for 17 years, joining the Milford Memorial Hospital Emergency Department last year after she and her husband relocated to Delaware.
“I believe we are called by God to serve Him by showing love and caring to those in need. Nursing allows me the opportunity to help others in a particular way,” said Lyon.
“It’s rewarding for all of us in the Emergency Department to hear from the patients and families we touch, and is especially satisfying to know that we could meet their specific needs at an unusually stressful time.”