Dover Federal Credit Union has appointed Travis Frey to serve as Chief Information Officer (CIO). Mr. Frey brings over 20 years of experience within the financial industry, with 15 dedicated to Information Technology. As CIO, he will be instrumental in leveraging the right technology solutions that will improve the member experience, while reducing operating expenses and delivering solutions that will align and enable strategic growth and efficiency.
Mr. Frey’s proficiency is exemplified in his experience working on various CORE systems, Window servers, NCR and Nautilus Hyosung ATMS as well as with branch transformation technology. CIO Frey has executed core conversions, managed the infrastructure transformation for a successful credit union merger, led product and service conversions as well as implemented a new branch prototype using Nautlius Hyosung ATM machines with an integrated transformation solution, designed to maximize the member self-service experience. In addition, Frey has earned certifications on Disaster Recovery, Jack Henry Symitar programming, and Network Security. His passion and commitment to members are reflective in his dedication to leverage technology that allows the member to have more secure control in a digital environment, while incorporating the personal element, in order to empower the member experience.
Dover Federal Credit Union has been named the 2015 United States Air Force Credit Union of the Year and currently serves as the largest credit union in the state of Delaware, with an asset size over $440 million. Dover Federal has offices in Smyrna, New Castle, Milford, and Dover, including one at Dover Air Force Base. To experience the Dover Federal difference, visit www.doverfcu.com.