Billing Specialists Serve Local Businesses


By Terry Rogers

Penny Scott and Stacey DeHaven met at the Milford Church of God. Penny has lived in Delaware her entire life while Stacey moved to Delaware from Maryland, in 2006. In August 2016, the two women began what they call the “adventure of starting a Payroll/Medical and Mental Health Billing Company.” That business idea developed into Peace of Mind Billing Specialists located in Milford.

Peace of Mind Billing Specialists offers Payroll services in all 50 states as well as Medical and Mental Health Billing services in Delaware and Maryland.

“The benefits of contracting directly with Peace of Mind Billing Specialists for payroll through ADP is having a personal one on one contact for your business,” said Stacey DeHaven, Co-Owner of Peace of Mind Billing Specialists, LLC. “Since our company is affiliated with ADP, we have the ability to set our own pricing for each account, which in most cases, is less costly then directly utilizing their services. Keep in mind that our company can set up “pay by pay” for your Workers’ Compensation.”

The benefits of using a billing company are large when outsourcing those functions such as a reduction in the business cost of employee salaries, healthcare, turnover costs and operating costs associated with supplies, forms, postage and clearinghouse fees. The type of services Peace of Mind Billing Specialists provides includes daily submission of claims, authorizations are tracked and notification are given to the practice, and posting of all money from patients and insurance companies, ensuring accurate and complete record information generated through monthly billing statements to the patients. Software utilized for both services are HIPAA compliant.



Penny graduated from Lake Forest High School and from Del-Tech with an Associate’s Degree in Business Administration with a diploma in Accounting. “I have worked in medical practices for over 20 plus years, managing client records, claims processing and billing, credentialing and contracting of providers, bookkeeping and payroll,” she said. “I also have experience working in a major city processing payroll when I moved on to start my own successful commercial and residential cleaning business for eight years which I sold in 2015. I have built many personal and business relationships that still endure to this day while providing excellent customer service.”

Stacey obtained a Medical Secretary Certificate and completed continuing education with the Health Insurance Association of America (HIAA) in the Health Insurance Industry. She is also a Certified Christian Counselor through the American Association of Christian Counselors. “I have over 20 years in the medical and mental health insurance industry,” Stacey said. “I have worked for a major insurance company, a major managed care company and a medical/mental health billing company. My work experience covers many areas from Customer Service Representative, Claims Resolution Specialist, Account Management, Provider Relations, Provider Credentialing as well as Contracting and Senior Billing Manager.”

In their spare time, the two women are very active as well. Penny spends time with her friends and family and loves to read a wide variety of books. She also enjoys networking and helping other businesses grow while serving the Milford Church of God, greeting newcomers and making them feel welcome. Stacey volunteers several times each month at the Sussex Pregnancy Care Center in Georgetown. There she spends her time counseling and consulting women as well as their families, providing education resources like parenting, money management and issues related to healthy lifestyle choices. She also crochets blankets for family and friends and is active facilitating Life Groups and serving in the Kids on the Go ministry.

Peace of Mind Billing Specialists is currently offering a promotion for new clients. Each new client will receive one month of payroll services free. Peace of Mind Billing Specialists can be reached by phone at 443-848-9721 or 302-470-5769 and email at or For more information on the business, individuals should visit their website at or their Facebook page at

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