by Terry Rogers
In an effort to protect customers and employees from COVID-19, TJ’s Repair on Marshall Street is offering pick-up and delivery service. According to owner, Tim Millman, this allows for a completely contactless transaction.
“Since so many people are working from home right now, it is the perfect time to do that maintenance on your car or truck,” Millman said. “We are keeping the same regular hours during the pandemic which means we can get your service completed and your car back to you with minimal inconvenience.”
Millman, who also owns the Milford NAPA store on Milford-Harrington Highway, is also taking steps to protect his staff and customers at the auto parts store as well. Every two hours, his staff stops and sanitizes the building. They have installed sneeze guards at the cash registers and are offering masks for anyone who needs them.
“So far, we are seeing customers in both locations who are following the recommended guidelines,” Millman said. “Business in both locations is down about 40 percent. With people working from home and some laid off, people are not putting the miles on their car that they were before.”
During the COVID-19 crisis, Millman recommends starting and moving your car at least once each week to keep the engine running smoothly, especially if driving an older model.
“Look at an older car they way you would an older person,” Millman said. “If someone who is older sits in a chair for a couple hours and tries to get up, they are stiff and move slowly. The same is true of your engine parts. They need to move to remain healthy.”
With the pandemic closures continuing at least until April 30 and with some experts predicting they will last until mid-May or longer, Millman advised that people begin considering doing maintenance based on time rather than mileage.
“We aren’t driving as much right now,” Millman said. “That means it will take longer to get to the 3,000 or 5,000 miles for an oil change. However, you don’t want to go too long either. Instead of focusing on how many miles your car has gone, look at how long it has been since it was serviced. It might be better to have the service done in three or six months, depending on when it was last done.”
Millman stated that he has the same staff on duty at both his repair shop and the auto parts store that he had before the crisis. His goal is to keep things running as normally as possible, even with his lost revenue.
“I am the only locally-owned auto parts store in Milford,” Millman said. “My hope is that people stick to their desire to “shop local” when this is over and that business will pick up tremendously after this is all over.”
Milford NAPA Auto Parts is open Monday through Friday from 8 AM to 5:30 PM and on Saturday from 7 AM until 2 PM. Call in items can be ordered by calling 302-422-8006. TJ’s Repair Shop is open Monday through Friday from 8 AM to 5 PM and on Saturday from 9 AM until 1 PM. Appointments as well as pick-up and delivery services can be arranged by calling 302-422-8383.