Arthur Hall Insurance is proud to announce the promotion of Vicki Marshall, CIC, CPIA, to the position of Account Executive and Plan Administrator for the United Way of Delaware Insurance Program. Since joining the agency in 2019, Vicki has made a significant impact in building both client and carrier relationships as well as embracing her commitment to professional development and education. She is based in the agency’s Wilmington, DE office.
Starting her insurance career in 2006 as an agency receptionist, she quickly took an interest in the customer service aspect of the business, earning her P & C license in 2007 and her Life and Health Producer License in 2014. In 2019, Vicki joined Arthur Hall Insurance as an Account Manager. Since that time, she has earned two prestigious insurance designations demonstrating her dedication to professionalism and commitment to her clients.
Bound by a strict code of professional ethics, the Certified Insurance Counselor (CIC) Designation offers an opportunity to gain a deeper understanding of all the working parts of an insurance policy. Often called the “gold standard designation”, there are only 31,500 CICs nationwide, placing Vicki in an elite group of insurance professionals. Requiring at least 100 hours of classroom hours with five comprehensive exams, the CIC designation mandates annual updates to keep pace with an ever-changing profession. With a focus on career growth and business development, and the CIC courses include practical skills and agency management techniques while building a solid risk management foundation.
The Certified Professional Insurance Agent (CPIA) Designation is the only program dedicated solely to recognizing training and service quality among property and casualty insurance personnel. It is nationally recognized as the mark of professionalism with a commitment to professional training, results, and exceptional technical knowledge aimed to provide better service to the insurance-buying public. Vicki found the CPIA course an exciting way to learn marketing techniques and network with other sales professionals from across the country. Each workshop provided something she could immediately implement in her daily interactions.
Senior Vice President Glenn D. Burcham, CIC, CRM endorses Vicki ‘s promotion saying, “The position of United Way of Delaware Insurance Program administrator is a perfect role for Vicki, allowing her to blend her professional expertise as well as advocate on behalf of the local nonprofit participants”
“I knew I found my calling given the opportunity to take over the role of Account Executive and Plan Administrator for the United Way of Delaware Insurance Program,” says Vicki. “Not only does Arthur Hall Insurance have the advantage of consulting with many national and regional carriers to create customized programs for our clients based solely on each client’s needs, but I also absolutely love working closely with local non-profits and supporting their missions to better our community and help those in need.”
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