For Rheumatologist Devanshu Verma, Patient Experience Is Personal

When Devanshu Verma, M.D., MBA, was a teenager, his primary doctor brusquely informed him that he had Hashimoto’s disease — an autoimmune disorder that disrupts thyroid function — and that he would begin treatment immediately. It was Verma’s first memory of patient experience, and it wasn’t a good one. “The doctor was very brief: It […]

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