City of Milford announces September utility bill delay

Terry RogersGovernment & Politics, Headlines

Utility bills for September will be delayed in the Milford due to staffing issues at the billing company

The City of Milford’s bill printer is currently experiencing significant delays due to staffing shortages, so all September utility bills were printed in-house last week and delivered to the USPS for distribution on Monday, Oct. 4.  Customers should expect bill delivery within two weeks.  All late fees are waived through the end of October.

This in-house solution will continue until at least November, so to alleviate the Customer Service staff, customers are encouraged to sign-up for e-payment notifications, turn off paper mailings and pay their utility bill online at  Customers who do this will also be auto-enrolled to receive the monthly utility newsletter on the first of each month in their inbox.

The City of Milford appreciates the community’s help during these unprecedented times.  Customers with questions regarding their bill or for help signing up for e-payment can call 302-422-6616.

The City of Milford, incorporated in 1807 and located in Kent and Sussex Counties along the Mispillion River, is home to 10,000+ year-round residents, 500+ retail businesses and non-profits, local restaurants, parks, trails, small town events, major healthcare providers, an historic shipyard, and its own school district.  Known throughout the state as River Town, Art Town, Home Town, the City celebrates the beauty of its natural resources, the ingenuity of its people and its commitment to quality of life.

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